Privacy policy

Last updated: 19/12/2024

At CWS Express, we take the privacy of our clients and website users very seriously. We are committed to protecting your personal information and upholding your right to privacy. This privacy policy explains how we collect, use, and share personal information when you use our website or services.

Collection of Personal Information

We may collect personal information from you when you use our website or services, such as your name, email address, phone number, and any other information you choose to provide. We may also collect information about your devices, such as IP address, browser type, and operating system.

Use of Personal Information

We may use your personal information to provide you with the services you have requested, communicate with you about your account or our services, improve our website and services, or for marketing and promotional purposes.

Sharing of Personal Information

We will not share your personal information with third parties, except as necessary to provide you with our services or as required by law.

Security of Personal Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no security measures are perfect, and we cannot guarantee the security of your personal information.

Changes to this Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website. Contact us by using the contact form on our website cwsexpress.com. If you have any questions or concerns about our privacy policy, please contact us at (info@cwsio.com)

No Refund Policy

Web Design, development, and all services: Final Sale Policy

At CWS Express, we are dedicated to providing our clients with the highest quality web design and development services. We take pride in our work and strive to exceed our clients expectations on every project.

However, due to the nature of the services we provide and the custom nature of our work, we are unable to offer refunds under any circumstances. All sales are final and no refunds will be issued.

Please note that by hiring our services, you are agreeing to this no-refund policy. We encourage our clients to carefully review our services and portfolio before making a decision to hire us. We are happy to answer any questions you may have and provide additional information to help you make an informed decision.

If you have any concerns or issues with the work we have provided, please do not hesitate to contact us. We are always willing to listen and work with our clients to address any concerns and find a mutually satisfactory resolution.

Thank you for choosing CWS Express for your web design and development needs. We look forward to working with you and creating a successful and engaging online presence for your business.

Cancellation Policy

At CWS Express, we understand that unforeseen circumstances may arise, and you may need to cancel a project before it is completed. To ensure a fair treatment of all parties involved, we have implemented the following cancellation policy:

• If you need to cancel a project before work has begun, you will not receive a refund for any payments and deposits made. Under certain circumstances, we may choose at our sole discretion to refund minus any costs incurred.

• If you need to cancel a project after work has begun, you will be responsible for paying for any work completed up to the point of cancellation, as well as any expenses incurred.

• If you need to cancel a project that is nearing completion, you will be responsible for paying the full cost of the project, minus any applicable credits or discounts.

We ask that you carefully consider your decision before proceeding with a project, as we are unable to offer refunds.

We appreciate your understanding and will do our best to work with you to find a solution that meets your needs.

If you have any concerns or issues with the work we have provided, please do not hesitate to contact us. We are always willing to listen and work with our clients to address any concerns and find a mutually satisfactory resolution.

Thank you for choosing CWS Express for your web design and development needs. We look forward to working with you and creating a successful and engaging online presence for your business.

Hosting Terms of Service

These terms of service (the "Terms") constitute a legally binding agreement between CWS Express ("us", "we", or "our") and you ("you", "your", or "Customer"). These Terms govern your access to and use of your web hosting services, including our website and any related services (collectively, the "Services").

By accessing or using our Services, you confirm your acceptance of these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.

1. Service description

Our Services allow you to host and manage websites and web-based applications. As part of our Services, we provide you with access to servers, storage, and complete information when creating your account and to keep your account information up to date.

2. Account Registration

In order to use our Services, you must create an account and provide us with certain personal and billing information. You agree to provide accurate, current, and complete information when creating your account and to keep your account information up to date.

3. Fees and Payment

You agree to pay all fees and charges incurred in the connection with your use of our Services, including any applicable taxes. We reserve the right to change our fees and charges at any time, but we will provide you with advance notice of any fee changes.

4. Use of Services

You are responsible for all activity that occurs under your account, including any actions taken by third parties who have access to your account. You agree to use our Services only for lawful purposes and in compliance with all applicable laws and regulations. You also agree not to use our Services in any way that:

• Infringes on the intellectual property rights of others

• Inteferes with the operation of our Services or servers

• Is fraudulent, deceptive, or misleading.

We reserve the right to terminate or suspend your account or access to our Services if we suspect any unauthorized or unlawful activity.

5. Intellectual Property

You retain ownership of all intellectual property rights in the content you upload or host through our Services. By uploading or hosting a content through our Services, you grand us a limited, non-exclusive, revocable license to use, reproduce, and display the content solely for the purpose of providing the Services to you.

6. Disclaimer of Warranties

Our Services are provided "as is" and "as available". We do not make any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our Services will be available at all times or that they will be free from errors or disruptions.

7. Limitation of Liability

We will not be liable for any damages resulting from your use of our Services, including but not limited to indirect, consequential, punitive, or exemplary damages. Our total liability to you for any damages arising from or related to these Terms will not exceed the amount of fees paid by you for the Services in the 12 months prior to the event giving rise to the claim.

8. Indemnification

You agree to indemnify and hold us and our affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of our Services, your violation of these Terms, or your violation of any rights of another.

9. Termination

We reserve the right to terminate or suspend your access to our Services at any time.